I tell you ah, last week my Fitbit suddenly die on me. I was very sad, because I use it everyday to track my steps, heart rate, sleep, and calories. I also like to compete with my friends and family to see who can walk the most. It is very fun and motivating, you know.
But then hor, my Fitbit just stop working. The screen was blank, the buttons were not responding, and the app could not sync with it. I tried to charge it, reset it, and update it, but nothing worked. I was very sian, because I bought it online from US last year, and I don't know if it is still under warranty or not.
So I went to check the Fitbit warranty policy and setup guide on their website, to see if my device is eligible for repair or replacement. Wah, I tell you, their policy very complicated leh. They say that the warranty period is one year from the date of purchase, but only if you buy from authorized retailers or Fitbit.com. If you buy from other sources, like eBay or Amazon, then you may not be covered by the warranty. And even if you are covered, you still need to contact Fitbit customer support and follow their instructions to return your device. You may also need to pay for shipping and handling fees, which can be quite expensive, especially if you need to send it overseas.
I was very confused, because I bought my Fitbit from a seller on Carousell, who claimed that it was brand new and authentic. He also gave me a receipt, but I don't know if it is valid or not. I tried to contact him, but he never reply me. I think he scam me lah. So I decided to contact Fitbit customer support anyway, and see what they can do for me.
I called their toll-free number, and waited for a long time before someone answered. The person who answered was very polite, but he spoke with a very thick accent that I could not understand. He asked me for my name, email, phone number, model number, serial number, and proof of purchase. I gave him all the information, except for the proof of purchase, because I was not sure if my receipt was acceptable or not. He said he will check and get back to me.
After a few days, he called me back and told me that my device is not under warranty, because I bought it from an unauthorized seller. He said that I can still send it back to them for repair, but I will have to pay for the repair cost and the shipping fees. He said that the repair cost will depend on the extent of the damage, and the shipping fees will depend on the weight and size of the package. He said that it may take up to 6 weeks for them to receive, repair, and return my device. He asked me if I want to proceed with the repair.
I was very shocked, because I think the repair cost and the shipping fees will be more than the price of a new Fitbit. And I also don't want to wait for so long, because I want to use my Fitbit as soon as possible. I asked him if there is any other option, like a local service center or a trade-in program. He said that there is no local service center in Singapore, and the trade-in program is only available in US. He said that I can either accept the repair offer, or buy a new Fitbit from their website or an authorized retailer. He said that he is sorry for the inconvenience, and thanked me for choosing Fitbit.
I was very angry, because I think Fitbit is very unfair and unhelpful. They should have a better warranty policy and customer service for their international customers, especially in Singapore, where there are many Fitbit users. They should also have more local partners and service centers, so that we don't have to deal with international returns and shipping fees. They should also have more promotions and discounts, so that we can buy their products at a more affordable price. I think they are losing a lot of customers because of their poor service and support.
So I decided not to accept their repair offer, and look for other alternatives. I searched online for a third-party service that can repair my Fitbit in Singapore. I found a few websites that claim that they can fix any Fitbit problems, like battery issues, screen cracks, water damage, and software glitches. They also say that they have experienced technicians, fast turnaround time, and reasonable prices. They also have good reviews and ratings from their previous customers.
I was very tempted, because I think that they can solve my problem faster and cheaper than Fitbit. But I was also very skeptical, because I don't know if they are reliable or trustworthy. I don't know if they use genuine or compatible parts, if they have proper tools and equipment, if they have warranty or guarantee, or if they have any hidden charges or fees. I also don't know if they will damage my device further, or steal my personal data. I think they are very risky, and I don't want to take any chances.
So I decided not to use any third-party service, and accept that my device is beyond repair. I was very sad, because I really liked my Fitbit, and I used it for a long time. I also spent a lot of money on it, and I don't want to waste it. I thought of what I can do with my broken Fitbit, and I came up with a few options.
- I can keep it as a souvenir, and put it in a box or a drawer. I can look at it from time to time, and remember the good times I had with it. I can also hope that one day, it will miraculously come back to life, and I can use it again.
- I can recycle it, and give it to a recycling center or a charity. I can help the environment, and reduce the electronic waste. I can also help someone else, who may need a Fitbit for parts or research. I can also get some cash or vouchers, if the recycling center or the charity offers them.
- I can dispose of it properly, and throw it in the bin. I can follow the instructions on the Fitbit website, and remove the battery and the strap. I can also erase all the data on the device, and unlink it from my account. I can then wrap it in a plastic bag, and put it in the e-waste bin. I can make sure that it is safely and responsibly disposed of, and not harm anyone or anything.
I think the best option is to recycle it, because I think it is the most environmentally friendly and socially beneficial option. I also think it is the most practical and rewarding option, because I can get something in return for my device. I think it is better than keeping it or throwing it away, because I think it is more useful and meaningful.
So I decided to recycle my Fitbit, and I found a nearby recycling center that accepts Fitbit devices. I followed the steps on the Fitbit website, and prepared my device for recycling. I also packed it in a box, and brought it to the recycling center. The staff there checked my device, and gave me a receipt and a voucher. They said that they will send my device to a certified facility, where it will be dismantled and recycled. They also thanked me for my contribution, and wished me a good day.
I was very happy, because I think I did the right thing. I think I helped the planet, and made a difference. I also think I helped myself, and got some closure. I also got a voucher, which I can use to buy something else. Maybe I will buy a new Fitbit, or maybe I will buy something different. I don't know yet, but I will think about it.
I also want to thank my Fitbit, for being a good companion and a good motivator. I want to thank it for all the memories and achievements we shared. I want to thank it for helping me stay fit and healthy. I want to thank it for being a part of my life.
Goodbye, Fitbit. You will be missed.
Disclaimer - this story is only partly true, and fully generated by AI
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